About Us

Co-founded by Issa Rae and Hannah Diop, Sienna Naturals provides H.A.P.I. (pronounced "happy") plant-based performance for healthy hair and scalp with products that bring wellness to wash day and provide compromise-free styling that empowers expression. Hannah was raised with an earth-friendly ethos but struggled to find haircare that actually worked. Feeling frustrated about the lack of high-performance plant-based products, Hannah created Sienna Naturals. Sienna Naturals solves our most pressing concerns (dryness, damage, hair loss, curl definition, and scalp sensitivity) using Hydrating, Alimentary, pH-Balanced ingredients (H.A.P.I.). Our dermatologist-tested formulas are powered by plant-based ingredients inspired by ancestral traditions and proven to enhance performance and repair hair health from the root, starting with the scalp. Because a H.A.P.I. scalp makes for happy hair!

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Return Policy

At Sienna Naturals, we aim for 100% customer satisfaction. If you are not completely happy with your purchase, we are here to help.

30-Day Return Window

We offer a 30-day return policy. You have 30 days from the date of purchase to initiate a return for your items.

How to Start Your Return

To ensure your return is processed correctly, please follow these steps:

  1. Contact Us: Reach out to our support team at customerservice@siennanaturals.com to notify us of your return and receive our current return shipping address.
  2. Ship Your Item: Securely package your products and send them to the address provided by our team.
  3. Provide Tracking: Once you have shipped the package, you must email us the tracking number. This allows us to verify the return and expedite your refund.

Shipping Costs

Refund Process

Once we receive your returned products and your tracking number has been confirmed, we will issue a refund for the purchase price of the items to your original method of payment.

Questions?

If you have any questions about how to return your items to us, please contact us at customerservice@siennanaturals.com.